Buying on this website means you agree with our warranty policy as stated below:
Our warranty policy is simple and easy:
We offer 2 year warranty as a standard to all our electronic products. Warranty starts from the date you received your parcel.
Only exception of this – is the battery inside DELANCLiP Fusion, the battery is covered with 6 months warranty.
We kindly ask you to prove the item is faulty by sending an email with a video, or screen shot showing the issue.
If you need to use warranty please simply respond to the order confirmation email we sent you after your purchase, attaching the prove of faulty items.
Do not worry about shipping costs, if the returned items are definitely faulty, we will refund all your shipping costs up to 15 GBP.
We aim to repair or replace the faulty item within 10 business days from the date we receive it.