Delivery Services

Here is a list of carriers which we offer to ship our products.

Economy Delivery

Standard Tracked

Various carries are used in this service (we pick the best one for the destination)

  • Transit times: 6 to 14 business days
  • This service was introduced after the Royal Mail Cyber incident and we will use the best possible carrier available in the UK for the price you have paid.
  • It can be DPD, UPS. Fedex, Evri and others. We will pick the best we can!

DHL

This is our recommended carrier!

  • Transit times: 3 to 7 business days
  • DHL Express is an international courier service, they can carry battery-powered equipment to any place in the World. One of the best courier services on the market. They have SMS notifications, email notifications, as well as redelivery options like a local pickup, or scheduled day. They have their own aircraft fleet which makes them very fast and reliable service, highly recommended.

 

2023.01.11 – Royal Mail encountered Cyber Attack – do not use this service until future notice.

This is standard, international mail service, it is cheaper than DHL so please expect cheaper experience and much longer transit times. Also expect unforeseen delays or parcel loss (rarely but happens). You can track your parcel provided via email tracking link, when your parcel will arrive in your country there will be information about who is taking over the parcel (usually it will be your local national post service), and you will be able to track it locally with the same tracking number. If you worry that your local postal service is poor, we strongly recommend using DHL instead.

 

  • International Tracked, Signed or Tracked and Signed

    • Trackable Service
    • Compensation cover up to £50 (if lost)
    • Europe delivery aim: 3-5 working days, but in reality is around 2 – 3 weeks (also dependent on customs clearance speed)
    • Worldwide delivery aim: 5-7 working days, but in reality is around 2 – 5 weeks (also dependent on customs clearance speed)
  • International Economy or Standard

    • Please kindly note – you choosing this service at your own risk!
    • It is non-trackable service (despite we provide the consignment number – it will not track)
    • No compensation if parcel lost
    • Europe delivery aim: 4 to 8 weeks (also dependent on customs clearance speed)
    • Worldwide delivery aim: 8 to 20 weeks (also dependent on customs clearance speed)

Above transit times are estimated only and are not guaranteed.

They are also highly dependent on destination.